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Transport Item Wrongly Passed as Part of The RTV Message (Doc ID 2497573.1)

Last updated on JULY 12, 2019

Applies to:

Oracle Retail Warehouse Management System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

During RTV (Return To Vendor) process, if transport item is attached then it is getting added in RTV message.

Steps To Recreate:
1. Enable ASSET_TRACKING in SCP.
2. Create Container id in RTV pallet.
3. Add Authorization number.
4. Click on RTV screen.
5. Asset capture screen opens.
6. Enter asset there for earlier scanned container.
7. confirm.
8. Asset is getting captured as part of RTV, while in any other place it is passed as adjustments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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