Error while submitting the order "Could not read from Zip"
(Doc ID 2497766.1)
Last updated on MARCH 04, 2019
Applies to:
Oracle Communications Order and Service Management - Version 7.3.5.0.0 and laterInformation in this document applies to any platform.
Goal
On : 7.3.5.0.0 version, in Order Lifecycle Management
With OSM 7.3.5.1.6 , the Cache is expiring frequently
We are seeing the following error while submitting orders
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:415)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:355)
Caused By: javax.xml.transform.TransformerException: Could not read from "zip:file:///opt/osm/Middleware/user_projects/domains/osm_domain/servers/OSM_MS1/tmp/_WL_user/oms/j82xvv/APP-INF/lib/osm-xml-rule.jar!/oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery" because it is a not a file.. File[cp:oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery (actual location resolved to [cp:oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery]
at oracle.communications.ordermanagement.rule.XQueryHelper$XQueryTransformer.transform(XQueryHelper.java:1799)
at oracle.communications.ordermanagement.rule.XQueryHelper.transform(XQueryHelper.java:537)
at oracle.communications.ordermanagement.rule.XQueryHelper.evaluateSingle(XQueryHelper.java:945)
at oracle.communications.ordermanagement.rule.XQueryHelper.evaluateString(XQueryHelper.java:901)
at oracle.communications.ordermanagement.orchestration.execution.impl.AppServerFulfillmentStateProvider.getOrphanFSValue(AppServerFulfillmentStateProvider.java:645)
at oracle.communications.ordermanagement.orchestration.execution.impl.AppServerFulfillmentStateProvider.getInitialFulfillmentStateForOrphanOrderItem(AppServerFulfillmentStateProvider.java:610)
at oracle.communications.ordermanagement.orchestration.execution.provider.impl.AbstractFulfillmentStateProvider.getOrphanOrderItemInitialFulfillmentState(AbstractFulfillmentStateProvider.java:113)
at oracle.communications.ordermanagement.orchestration.execution.provider.impl.AbstractFulfillmentStateProvider.calculateOrphanOrderItemInitialStates(AbstractFulfillmentStateProvider.java:271)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.calculateOrphanOrderItemFSUpdates(CompleteOrderHandlerEJB.java:222
at weblogic.work.ExecuteThread.run(ExecuteThread.java:355)
Caused By: javax.xml.transform.TransformerException: Could not read from "zip:file:///opt/osm/Middleware/user_projects/domains/osm_domain/servers/OSM_MS1/tmp/_WL_user/oms/j82xvv/APP-INF/lib/osm-xml-rule.jar!/oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery" because it is a not a file.. File[cp:oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery (actual location resolved to [cp:oracle/communications/ordermanagement/execution/orphanOrderItemFulfillmentState.xquery]
at oracle.communications.ordermanagement.rule.XQueryHelper$XQueryTransformer.transform(XQueryHelper.java:1799)
at oracle.communications.ordermanagement.rule.XQueryHelper.transform(XQueryHelper.java:537)
at oracle.communications.ordermanagement.rule.XQueryHelper.evaluateSingle(XQueryHelper.java:945)
at oracle.communications.ordermanagement.rule.XQueryHelper.evaluateString(XQueryHelper.java:901)
at oracle.communications.ordermanagement.orchestration.execution.impl.AppServerFulfillmentStateProvider.getOrphanFSValue(AppServerFulfillmentStateProvider.java:645)
at oracle.communications.ordermanagement.orchestration.execution.impl.AppServerFulfillmentStateProvider.getInitialFulfillmentStateForOrphanOrderItem(AppServerFulfillmentStateProvider.java:610)
at oracle.communications.ordermanagement.orchestration.execution.provider.impl.AbstractFulfillmentStateProvider.getOrphanOrderItemInitialFulfillmentState(AbstractFulfillmentStateProvider.java:113)
at oracle.communications.ordermanagement.orchestration.execution.provider.impl.AbstractFulfillmentStateProvider.calculateOrphanOrderItemInitialStates(AbstractFulfillmentStateProvider.java:271)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.calculateOrphanOrderItemFSUpdates(CompleteOrderHandlerEJB.java:222
Solution
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In this Document
| Goal |
| Solution |
| References |