My Oracle Support Banner

Search On Account The UI Is Missing Many Zones (Doc ID 2498119.1)

Last updated on JANUARY 28, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
Search on Account  and the UI is missing many zones. Can see Account the details but no other zones (Overdue bills, Hold details, Payment arrangement, etc.).
 

EXPECTED BEHAVIOR
-----------------------

Should be able to see zones such as Overdue Bills, Hold details, Payment arrangement , etc.
-----------------------
The issue can be reproduced at will with the following steps:
1. Conduct a search on Account UI.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.