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Search ui.jsp Not Working Because of Missing XALAN libraries (Doc ID 2499642.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Knowledge - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

The ui.jsp is not running because of missing XALAN libraries.  This error does not mean there is a bad index.

[38391 [ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'(5424)] UNKNOWN MESSAGE ID "FORMAT_RECORD_EVENT" called with: "LOG_STORE_EXCEPTION" "#14B83I5424P5336" "1/19/19 10:42 PM"UNKNOWN MESSAGE ID "LOG_STORE_EXCEPTION" called with: "com.inquira.infra.gateway.AgentException" "DO_NOT_ADD" "com.inquira.infra"
[38391 [ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)' (5336)] UNKNOWN MESSAGE ID "HTML_AGENT_ERROR" called with: "com.inquira.infra.gateway.AgentException: (AGENT_EXCEPTION, Nested Exception)"
java.lang.NullPointerException
at main.get$dash$text()
at main.topLevel()
at main.transform()
at com.sun.org.apache.xalan.internal.xsltc.runtime.AbstractTranslet.transform(AbstractTranslet.java:620)
at com.sun.org.apache.xalan.internal.xsltc.trax.TransformerImpl.transform(TransformerImpl.java:730)
at com.sun.org.apache.xalan.internal.xsltc.trax.TransformerImpl.transform(TransformerImpl.java:343)
at com.inquira.infra.gateway.html.Agent.transformResponse(Agent.java:464)
at com.inquira.infra.gateway.html.AbstractAgent._processInitialScreen(AbstractAgent.java:573)
at com.inquira.infra.gateway.html.AbstractAgent.processInitialScreen(AbstractAgent.java:592)
at jsp_servlet.__ui._jspService(__ui.java:97)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at org.apache.tapestry.RedirectFilter.doFilter(RedirectFilter.java:103)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)

Cause

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In this Document
Symptoms
Cause
Solution
References


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