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Multifactor Authentication - NMS Client - Started Failed Due To Unspecified Error. (Doc ID 2499786.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version

Multifactor Authentication - NMS Client - Started failed due to unspecified error.



019-01-23 14:13:01,080 [AWT-EventQueue-1] ERROR com.splwg.oms.client.login.LoginHelper: Login failed
java.lang.reflect.UndeclaredThrowableException: null
at com.sun.proxy.$Proxy31.executeSQLQuery(Unknown Source) ~[?:?]
at com.splwg.oms.client.sql.corba.DBSConnection.executeQuery(DBSConnection.java:49) ~[nms_client.jar:?]
at com.splwg.oms.client.sql.corba.DBSPreparedStatement.executeQuery(DBSPreparedStatement.java:25) ~[nms_client.jar:?]
at com.splwg.oms.client.BaseEnvironmentManager.setAppUser(BaseEnvironmentManager.java:919) ~[nms_client.jar:?]
at com.splwg.oms.client.login.LoginHelper.loginSucceeded(LoginHelper.java:435) ~[nms_client.jar:?]
at com.splwg.oms.client.login.LoginHelper.performLogin(LoginHelper.java:366) [nms_client.jar:?]
at com.splwg.oms.client.login.EnterSystemCommand.execute(EnterSystemCommand.java:49) [nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:376) [nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand(CommandProcessor.java:163) [nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.access$100(CommandProcessor.java:33) [nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor$ProcessCommandTask.run(CommandProcessor.java:397) [nms_client.jar:?]
at com.splwg.oms.client.util.ClientThreadPool$ContextRunnable.run(ClientThreadPool.java:165) [nms_client.jar:?]
at java.awt.event.InvocationEvent.dispatch(Unknown Source) [?:1.8.0_192]
at java.awt.EventQueue.dispatchEventImpl(Unknown Source) [?:1.8.0_192]
at java.awt.EventQueue.access$500(Unknown Source) [?:1.8.0_192]
at java.awt.EventQueue$3.run(Unknown Source) [?:1.8.0_192]
at java.awt.EventQueue$3.run(Unknown Source) [?:1.8.0_192]
at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_192]
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) [?:1.8.0_192]
at java.awt.EventQueue.dispatchEvent(Unknown Source) [?:1.8.0_192]
at com.splwg.oms.client.util.SystemHotkeys.dispatchEvent(SystemHotkeys.java:43) [nms_client.jar:?]
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) [?:1.8.0_192]
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) [?:1.8.0_192]
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) [?:1.8.0_192]
at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [?:1.8.0_192]
at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [?:1.8.0_192]
at java.awt.EventDispatchThread.run(Unknown Source) [?:1.8.0_192]
Caused by: com.splwg.oms.common.ejbaccess.MultifactorException: UNVALIDATED




The issue can be reproduced with the following steps:
1. Add NMSMultifactor role:
2. Setup a role conditions for a test user
3. Restart AdminServer
4. Make changes to Multifactor.xml
5. Rebuild the cesejb.ear
6. Stop, redeploy, and start Managed Server
7. Attempt to log in



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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