OUTA Issues - Re-installation
(Doc ID 2500164.1)
Last updated on SEPTEMBER 15, 2022
Applies to:
Oracle Utilities Testing Accelerator - Version 6.0.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
OUTA - Oracle Utilities Testing Accelerator
On : OTA 6.0.0.0.0 version, Install / Upgrade Issues
We have followed the OUTA Installation guide. Upon checking the application, here are some of the issues encountered.
SSLHandshakeException is encountered while trying to create a new product under Components tab.
Tried to clear the cache, the product folder has been created even though an error was thrown.
Error 400 upon saving Component. Tried to clear cache but the update is not reflecting.
ERROR
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ERROR 7881 --- [nio-8080-exec-1] o.a.c.c.C.[.[.[/].[dispatcherServlet] : Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is org.springframework.web.client.ResourceAccessException: I/O error on GET request for "<IP>:<PORT>/getUserRoles": java.security.cert.CertificateException: No subject alternative names present; nested exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative names present] with root cause
java.security.cert.CertificateException: No subject alternative names present
at sun.security.util.HostnameChecker.matchIP(HostnameChecker.java:145) ~[na:1.8.0_181]
at sun.security.util.HostnameChecker.match(HostnameChecker.java:94) ~[na:1.8.0_181]
at sun.security.ssl.X509TrustManagerImpl.checkIdentity(X509TrustManagerImpl.java:455) ~[na:1.8.0_181]
at sun.security.ssl.X509TrustManagerImpl.checkIdentity(X509TrustManagerImpl.java:436) ~[na:1.8.0_181]
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:200) ~[na:1.8.0_181]
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:124) ~[na:1.8.0_181]
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1596) ~[na:1.8.0_181]
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:216) ~[na:1.8.0_181]
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1052) ~[na:1.8.0_181]
at sun.security.ssl.Handshaker.process_record(Handshaker.java:987) ~[na:1.8.0_181]
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1072) ~[na:1.8.0_181]
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385) ~[na:1.8.0_181]
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new product under Components tab
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |