My Oracle Support Banner

Policy Financial Transaction Logic (Doc ID 2500178.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.18.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  3.18.3.0.0 version

When setting the invoiceBulkingGroup in reversals transactions in the policy financial transaction logic, the updated values are stored in the database but in some cases they are not copied to the Invoice Bulking Group Criteria. The financial message that is created shows that the invoiceBulkingGroup values were updated correctly; however, the invoice grouping is done based on the not updated invoiceBulkingCriteria.

When updating the invoiceBulkingGroup of a reversal, we need the update to be recorded in the invoiceBulkingCriteria and to be used as the basis for grouping the financial transaction details into invoices.

There was a similar problem prior to 3.18.3. However, at that time no updates to invoiceBulkingGroup updates for reversal transactions were updated in invoice bulking group criteria. After this problem was fixed in 3.18.2, results were as expected. Now in 3.18.3 the problem is partially back. It seems as if the update does not occur for a reversal if for the calculation period there is no new calculation.

In the message from 3.18.2 all transactions for October, November and December are grouped together because they have the same bulking group.

In the message from 3.18.3 even though the transactions still all have the same bulking group, the ones from October are grouped separately from the ones for November and December (because invoice bulking criteria was not updated for November and December Reversals.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.