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Error: "The requested page was either not found or you do not have access to it" When Logging Into Team Member With A Username That Contains "Ü" Character (Doc ID 2500238.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 to [Release 18.8]
Information in this document applies to any platform.


When attempting to sign in to Team Member Web, the following error occurs:



The issue can be reproduced at will with the following steps:

  1. Browse to the P6 Cloud Portal and sign in as the user
  2. Click on the Team Member link
  3. Error displayed


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