Comments/Notes From Payment Tool Does Not Get Populated In Billing Care (Doc ID 2500613.1)

Last updated on SEPTEMBER 06, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.21.0 version, Customer Care

Comments/Notes from Payment tool does not get populated in Billing Care.

When we do payment from billing care, it is showing comments in payment details window. But when we do payment from any other tool like payment tool. We are unable to see the comments in payment details window in billing care.

Solution

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In this Document

Goal

Solution

References

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Comments/Notes From Payment Tool Does Not Get Populated In Billing Care (Doc ID 2500613.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!