Comments/Notes From Payment Tool Does Not Get Populated In Billing Care
(Doc ID 2500613.1)
Last updated on SEPTEMBER 06, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Customer Care
Comments/Notes from Payment tool does not get populated in Billing Care.
When we do payment from billing care, it is showing comments in payment details window. But when we do payment from any other tool like payment tool. We are unable to see the comments in payment details window in billing care.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document