Job Returned -10 Running RM Process (Doc ID 250064.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Risk Manager - Version 4.5 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

In Oracle Risk Manager (RM) 4.5, processes are failing with a Job Returned -10.  The Server Status Update screen shows the process failed during the step/page phase : client data by prod status and with an ended job return status of job returned : -10.  The issue occurs in all RM Process IDs.

The request queue (rq) log contains the following:

Connection to database ofsademo: successful. Polling...
Tue Nov 27 13:41:08 2001 : Request queue process started with process ID: 25912
Tue Nov 27 15:25:49 2001 : Job: 4. Request: PING. User: ALM. Priority: 1.
Application ID: 0. Host: .
Tue Nov 27 15:25:49 2001 : Responding to ping request.
Tue Nov 27 15:25:52 2001 : Job: 5. Request: TMW. User: ALM. Priority: 1.
Application ID: 2. Host: .
Tue Nov 27 15:25:52 2001 : Job number 5 started with process id 27350.
Tue Nov 27 15:25:52 2001 : Command: /db/ofsa/ofsa4.5-092-hp//bin/ofsrm
Tue Nov 27 15:26:01 2001 : Process 27350: died. (Signal 10) core dumped, saved
in core.27350
Tue Nov 27 15:26:01 2001 : Process ID 27350: completed with return code -10.
Tue Nov 27 15:27:56 2001 : Job: 6. Request: PING. User: ALM. Priority: 1.
Application ID: 0. Host: .
Tue Nov 27 15:27:56 2001 : Responding to ping request.

Cause

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