My Oracle Support Banner

CCS EDR With 0 Duration When ACR After ERBCSM (Doc ID 2501410.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Symptoms

During a CAMEL voice call, when an ApplyChargingReport (ACR) message is sent after the EventReportBasicCallStateModel (ERBCSM), the Service Logic Controller (SLC) just disconnects the call and writes the CCS EDR with no duration (even though the ACR has a duration).

Below are the corresponding ACS and CCS EDRs:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.