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How To Recreate Remote Location To Avoid Issues In DMW/Inform Configuration (Doc ID 2502202.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Health Sciences Data Management Workbench - Version and later
Information in this document applies to any platform.


On : version, Administration, InForm, DB version of the InForm study .

DMW TEST: Issue in configuring Inform configuration

Configuring InForm for a Data Model: Currently the issue is they are not getting any error the page keep on loading forever and there are no errors/exceptions thrown.

DMW-087: Invalid InForm remote location (<REMOTE_LOCATION_NAME>) or study account (<SCHEMA_NAME>). Error message (possibly from remote server): ORA-6550: line 1, column 7:
PLS-00352: Unable to access another database <REMOTE_LOCATION_NAME> ORA-06550: line 1, column 7 PLS-201 invalid identifier <SCHEMA_NAME>@<REMOTE_LOCATION_NAME> must be declared ORA-6550: line 1, column 7: PL/SQL: statement ignored.

The issue can be reproduced at will with the following steps:

1. The customer gives the remote location, Remote study account name and all other required parameters
2. Click save , the page keeps on loading forever.

3. An example was reproduced with below details:

Activity: Inform Configuration for  the study in training environment
Activity Start: 5:25PM EST
Activity Finished: 5:30PM EST (note that page keep on loading forever and there are no errors/exceptions thrown)

CRITICAL: Remember,  per unpublished Bug 26829734, Test Connection button fails to validate if the Middle Tier DMW server is not added to the VPN. This is going to be fixed by DMW 2.5. An option is to ignore this error, save the Remote Location configuration and check if it is working.




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