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Troubleshooting Issues with Displaying Service Area Bounding Polygon And Spatial Features on Maps (Doc ID 2502613.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

**Any examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management

ORTS/ORS/ERTS - Oracle Real-Time Scheduler

Within ORS/MWM, Oracle Spatial is used to display Areas on maps corresponding to Service Areas, (By Polygons or by Postcodes), Scheduler Areas, Speed Profile Areas etc, and also other locations such as Depots, Meetings, Crews, Activities etc.  This functionality is not working.

Solution

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