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Unable to Change Work Queue on Completed Events (Doc ID 2502667.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.1.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Oracle Utilities Network Management System - Version 2.3.0.1.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

Unable to the change work queue on completed events.

You are trying to implement Rework related changes and have run into an issue with changing the work queue value for completed events.
You have added the Rework state to the switch plans, but are having problems trying to set the work queue values for completed events.
You are using the work queue values to put events into queues that are used to filter events during their outage review process.

You are not able to update the work queue values from the work agenda, or using the referJobs() from a custom command, that you use to update events when transitioning switch plans between states.

ERROR
JMService log:
01/22/19 09:24:34: JMService 0x7f35fac92700,ctp=0x30f79a8,"JMService::referJobs" JMJobManager.C:3902: int JMJobManager::referJobs(const std::vector<Handle, std::allocator >&, const oms::string&, const oms::string&, const oms::string&, const oms::string&, outageField)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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