My Oracle Support Banner

Copy Paste Issue Form Application Which Contains "-" (hyphen). (Doc ID 2503347.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, CT - Control Tables

Copy paste issue for badge number if badge contains "-" (hyphen).

While copying badge number if badge number contains "-" (hyphen), this is considering as special character and FA moving to error status.
If badge number enters manually and badge number contains "-" (hyphen).

Actual Result: The non-breaking hyphens in between the date numerics are
copied as non-breaking hyphens in notepad++ and looks like special characters.

Expected Result: The non-breaking hyphens should be copied as breaking
hyphens so that the data matches.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.