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Server Crashes when User Tries To Do Price List Pricing (Doc ID 2503741.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Server Crashes when User tries to do Price List Pricing.

Problem Description
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When we go to the price list and try to pricing, it opens the next pricing screen, but we get out of memory issue.
We are getting this issue only with 2 million price assignments (1m for the customer and another 1m for the account).
We expect that the next page should load without any failure.

Error Codes
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java.lang.OutOfMemoryError: GC overhead limit exceeded
Dumping heap to /tmp/java_pid116524.hprof ...
Heap dump file created [1290751378 bytes in 9.582 secs]

Steps to Recreate
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1. Search for any given price list and Click on Price List pricing.
2. The server crashes after the next page appears citing a memory issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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