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RPAS Cloud: Users Intermittently Receive the Message "Unable to connect to the RPAS server. This might be a temporary situation, and re-trying the action might help clear it. ..." (Doc ID 2504143.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Retail Category Management Planning & Optimization - Version 15.0.3 and later
Information in this document applies to any platform.

Goal

Users are intermittently getting the following message:  Some days the message appears, yet other days it does not.  Why?
"Unable to connect to the RPAS server. This might be a temporary situation, and re-trying the action might help clear it. If the situation persists, then please contact your system administration. Alternatively, you may want to logout and try to reconnect."
 

Solution

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