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Loading P6 Web Dashboard After Upgrading Results in Error" "KEY NOT FOUND: message_ui.no_info_available" (Doc ID 2504180.1)

Last updated on JANUARY 22, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms



When attempting to access Portfolios or other areas of P6 Web
the following error occurs.

ERROR

KEY NOT FOUND: message_ui.no_info_available


STEPS

The issue can be reproduced at will with the following steps:
1. Upgrade the installation
2. Login to P6 web
3. Try accessing Portfolios, Dashboards etc and see error in Browser window

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot work in P6 web.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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