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City Names not Reflecting Under Stated In Geographical Areas (Doc ID 2504377.1)

Last updated on MAY 05, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

METASOLV  SOLUTION  6.3.0.733   |    GEO SET-UP

=================================



Actual Behavior
-------------------
There are no CITY names listed for the COUNTRY STATE value pairs in Geographic Areas (example below).



*************************
[/] GEO AREAS
 |
[-]--[/] COUNTRY - United-States
  |--[/] STATE - Alabama
  |--[/] STATE - Alaska
  |--[/] STATE - Arizona
  |--[/] STATE - Arkansas
  |--[/] STATE - California
  |--[/] STATE - Colorado
  [+]-[/] STATE - Connecticut
  [+]-[/] STATE - De....


Expected Behavior
---------------------


CITY values should be available for the COUNTRY STATE value pairs in Geographic Areas (example below).

[/] GEO AREAS
 |
[-]--[/] COUNTRY - United States
  |
  [-]--[/] STATE - Alabama
  | |
  | [-] CITY - ABBEVILLE
  | [-] CITY - ABERNANT
  | [-] CITY - ACMAR
  | ..... ETC.
  |

Recreation Steps
--------------------
1. Application Setup

2. Location and Geography Setup

3. Geographic Areas

4. Double-click GEO AREAS

5. Double-click COUNTRY - United States

6. Double-click any STATE and note there are no CITY values listed


Business Impact
-------------------
Unable to create addresses for entities requiring an address (example - new Access Customer).

Cause

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In this Document
Symptoms
Cause
Solution
References


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