City Names not Reflecting Under Stated In Geographical Areas
(Doc ID 2504377.1)
Last updated on NOVEMBER 13, 2022
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.0 and laterInformation in this document applies to any platform.
Symptoms
METASOLV SOLUTION 6.3.0.733 | GEO SET-UP
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Actual Behavior
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There are no CITY names listed for the COUNTRY STATE value pairs in Geographic Areas (example below).
*************************
[/] GEO AREAS
|
[-]--[/] COUNTRY - United-States
|--[/] STATE - Alabama
|--[/] STATE - Alaska
|--[/] STATE - Arizona
|--[/] STATE - Arkansas
|--[/] STATE - California
|--[/] STATE - Colorado
[+]-[/] STATE - Connecticut
[+]-[/] STATE - De....
Expected Behavior
---------------------
CITY values should be available for the COUNTRY STATE value pairs in Geographic Areas (example below).
[/] GEO AREAS
|
[-]--[/] COUNTRY - United States
|
[-]--[/] STATE - Alabama
| |
| [-] CITY - ABBEVILLE
| [-] CITY - ABERNANT
| [-] CITY - ACMAR
| ..... ETC.
|
Recreation Steps
--------------------
1. Application Setup
2. Location and Geography Setup
3. Geographic Areas
4. Double-click GEO AREAS
5. Double-click COUNTRY - United States
6. Double-click any STATE and note there are no CITY values listed
Business Impact
-------------------
Unable to create addresses for entities requiring an address (example - new Access Customer).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |