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Error: "Job Error Running Job of Type JT_ExportExcel" While Trying to Export Spreadsheet Data From Assignment Views (Project and Resource) (Doc ID 2506171.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8.5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Export the Project, Assignments or Resource, Assignments Spreadsheet data, the following error occurs:

ERROR:

Export Job log:

Export Excel Log

??
com.primavera.guisupport.filters.CustomFilterFactory
.createStandardFilterFactoryLjavautilCollectionLjavautilSetLcomprimaverabobasePSessionCommandsLcomprimaveracommoni18nStringLocalizerLcomprima
com.primavera.guisupport.filters.CustomFilterFactory
.createStandardFilterFactory(Ljava/util/Collection;Ljava/util/Set;Lcom/primavera/bo/base/PSessionCommands;Lcom/primavera/common/i18n/StringLocalizer;Lcom/primavera

P6 Web Access log error:

PrmThread-6 ERROR com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Failure retrieving Import/Export job
java.lang.NullPointerException
PrmThread-99 ERROR DB Id: 1 com.primavera.jobsvc.common.JobServiceExecutable ?:? Job error running job of type JT_ExportExcel on database1
java.lang.AbstractMethodError: com.primavera.guisupport.filters.CustomFilterFactory.createStandardFilterFactory(Ljava/util/Collection;Ljava/util/Set;Lcom/primavera/bo/base/PSessionCommands;Lcom/primavera/common/i18n/StringLocalizer;Lcom/primavera/bo/base/client/ViewBO;Ljava/util/Date;Lcom/primavera/common/bo/DBType;)Lcom/primavera/guisupport/activities/filters/standard/StandardActivityFilterFactory;
  at com.primavera.guisupport.filters.CustomFilterFactory.createFilter(CustomFilterFactory.java:82)
  at com.primavera.lwfsupport.assignments.AssignmentsLWFDataLoader.a(AssignmentsLWFDataLoader.java:1603)
  at com.primavera.lwfsupport.assignments.ResourceAssignmentsLWFDataLoader.a(ResourceAssignmentsLWFDataLoader.java:52)
  at com.primavera.lwfsupport.assignments.AssignmentsLWFDataLoader.a(AssignmentsLWFDataLoader.java:906)
  at com.primavera.lwfsupport.assignments.AssignmentsLWFDataLoader.load(AssignmentsLWFDataLoader.java:411)
  at com.primavera.guiservices.export.ExportExcelJobService.a(ExportExcelJobService.java:342)
  at com.primavera.guiservices.export.ExportExcelJobService.runJob(ExportExcelJobService.java:160)
  at com.primavera.jobsvc.common.JobServiceExecutable.c(JobServiceExecutable.java:275)
  at com.primavera.jobsvc.common.JobServiceExecutable.a(JobServiceExecutable.java:218)
  at com.primavera.jobsvc.common.JobServiceExecutable.execute(JobServiceExecutable.java:149)
  at com.primavera.infr.threadpool.ThreadPoolImpl.run(ThreadPoolImpl.java:343)
  at java.lang.Thread.run(Thread.java:748)

STEPS:

The issue can be reproduced at will with the following steps:

  1. Sign in to P6 Web.
  2. Browse to either Projects, Assignments or Resources, Assignments.
  3. Select 'Spreadsheet' View.
  4. Using the "Export" button produces errors in the Export job.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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