Remote Message Error "List Has 2 References With The Same Keys (11001, 1881)"
(Doc ID 2506734.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]Oracle Real-Time Scheduler - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.
Symptoms
Completion Remote Messages sometimes include duplicate Mobile Log List entries with the same sequence number. This causes the Remote Message to fail to process in Mobile Workforce Management (MWM).
Example:
<mobileLogList>
<crewShiftId>123456</crewShiftId>
<sequence>3</sequence>
<logEntryType>F1ST</logEntryType>
<logDateTime>YYYY-10-25-05.46.04</logDateTime>
<boStatus>OUT-OF-SVC</boStatus>
<messageCategory>11508</messageCategory>
<messageNumber>10651</messageNumber>
<user>USER</user>
<messageParameters>
<crewShiftId>55555</crewShiftId>
<sequence>3</sequence>
<parameterSequence>1</parameterSequence>
<messageParameter>Out Of Service</messageParameter>
</messageParameters>
</mobileLogList>
...
...
<mobileLogList>
<crewShiftId>123456</crewShiftId>
<logDateTime>YYYY-10-25-05.46.28</logDateTime>
<sequence>3</sequence>
<boStatus>OUT-OF-SVC</boStatus>
<statusReason/>
<user>USER</user>
<logEntryType>F1ST</logEntryType>
<messageCategory>11508</messageCategory>
<messageNumber>10651</messageNumber>
<messageParameters>
<crewShiftId>55555</crewShiftId>
<sequence>3</sequence>
<parameterSequence>1</parameterSequence>
<boName>M1-CrewShift</boName>
<boStatus>OUT-OF-SVC</boStatus>
<messageParameter>Out Of Service</messageParameter>
</messageParameters>
</mobileLogList>
<mobileLogList>
<crewShiftId>123456</crewShiftId>
<sequence>3</sequence>
<logEntryType>F1ST</logEntryType>
<logDateTime>YYYY-10-25-05.46.04</logDateTime>
<boStatus>OUT-OF-SVC</boStatus>
<messageCategory>11508</messageCategory>
<messageNumber>10651</messageNumber>
<user>USER</user>
<messageParameters>
<crewShiftId>55555</crewShiftId>
<sequence>3</sequence>
<parameterSequence>1</parameterSequence>
<messageParameter>Out Of Service</messageParameter>
</messageParameters>
</mobileLogList>
...
...
<mobileLogList>
<crewShiftId>123456</crewShiftId>
<logDateTime>YYYY-10-25-05.46.28</logDateTime>
<sequence>3</sequence>
<boStatus>OUT-OF-SVC</boStatus>
<statusReason/>
<user>USER</user>
<logEntryType>F1ST</logEntryType>
<messageCategory>11508</messageCategory>
<messageNumber>10651</messageNumber>
<messageParameters>
<crewShiftId>55555</crewShiftId>
<sequence>3</sequence>
<parameterSequence>1</parameterSequence>
<boName>M1-CrewShift</boName>
<boStatus>OUT-OF-SVC</boStatus>
<messageParameter>Out Of Service</messageParameter>
</messageParameters>
</mobileLogList>
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |