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Order Creation Failure With OSM 7.3.5.0.0: Error updating External Fulfillment State (Doc ID 2506786.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

The user is getting intermittent error during work order create:

<Error>
<oracle.communications.ordermanagement.orchestration.execution.impl.OrchestrationManagerImpl> <BEA-000000> <Error updating External Fulfillment State
javax.xml.transform.TransformerException: Could not read from "zip:file:///<DIR>/orderComponentOrderItem.xquery" because it is a not a file..




Cause

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In this Document
Symptoms
Cause
Solution
References


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