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Getting Posted Twice for the Invoice if Item is not Available on the Shipment (Doc ID 2507027.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

Invoice records are getting posted twice if item is not available on the shipment.

Steps To Recreate :

   1. Create Purchase Order (PO) with two items.
   2. Ships & Receive two items.
   3. Create the invoice for 3 items which the items is not there either on PO or receipt.
   4. Resolving the discrepancy for the Item for cost & quantity.

      Noticed that the invoiced created with extra item, debit memo cost & quantity document has posted twice in staging tables.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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