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Blank screen appears while accessing User Status reports screen (Doc ID 2507069.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

When the user status Report is pulled after the required details are provided, Screen shows blank.

Steps
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1. Login as system admin role 
2. Navigate to User report menu 
3. Select the User Status Report option 
4. Select User ID as All and select any of the options like Deleted user, disabled user, currently logged in user and click on Search 
5. Under User status Report section shows as blank, no data is getting displayed. 

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pull the reports.

Cause

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In this Document
Symptoms
Cause
Solution
References


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