ReSA Does Not Display Item Description Defined in RMS For Non Merchandise Items
(Doc ID 2507649.1)
Last updated on MAY 20, 2021
Applies to:Oracle Retail Sales Audit - Version 16.0.1 to 16.0.2 [Release 16.0]
Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 to 19.1 [Release 19.0 to 19.1]
Information in this document applies to any platform.
Retail Sales Audit (ReSA) does not display item description defined in Retail Merchandising System (RMS) for Non merchandise items . If Non Merchandise Item exists in RMS then description should be displayed. If not then generic description should be displayed.
Steps to Recreate:
- Create a non merchandise item in RMS (Sellable – Yes; Orderable – No ; Inventory – No and Merchandise – NO).
- Perform a sale for this item in Xstore and view the transaction in ReSA.
- Notice, ReSA does not display the description of this item as created in RMS and instead shows it as "Non Merchandise item ".
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