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The Information Collected By Acollect, In Chinese Language, Cannot Be Displayed Normally (Doc ID 2507956.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Performance

The information in Chinese collected by Acollect cannot be displayed normally.


STEPS
The issue can be reproduced at will with the following steps:

1. Collect information about the Agile system using the Acollect tool

2. Unzip the compressed file generated in the logs file successfully.

3. Click the index page to view the collected information.

4. The log in Chinese collected by the Logs for Agile module cannot be displayed normally.

 

Cause

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In this Document
Symptoms
Cause
Solution


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