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Suspense Screen Event/action Problems (Doc ID 2508701.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.0.0 version, General

ACTUAL BEHAVIOR
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Suspense screen event/action problems

OnChange logic defined for the SuspenseScreen does not appear to function on the Split/Child Suspense pop-up.
On Split Screen when any field is updated, base logic populated MasterSuspenseGUID, which refreshes OnLoad logic(which if MasterGUID exists, shows payor and Stat.Co.)
 -> once base logic is refreshed, OnLoad logic is reset to default Show/Hide,
 -> such that Hidden field AccountNumber is shown at initial Onload, then base code sees a field has changed and refreshes, AccountNumber returns to hidden.

OnChange ASSIGN does not work with fields DataType = (combo or client). (Base SuspenseScreen page)

Screen appears to default back to hidden for fields listed as Hidden=Yes, unless explicitely told to 'SHOW'

EXPECTED BEHAVIOR
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1) On the split screen, if any field is updated and has OnChange logic associated, the expected actions do not occur. 2)OnChange on the standard screen will not ASSIGN a value to fields with DataType Combo or Client. Text fields are able to be assigned as expected. 3) When OnChange logic is invoked on standard screen, if a field is defined as Hidden=Yes, system will default field back to hidden unless explicitly stated not to.


STEPS
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The issue can be reproduced at will with the following steps:
1) Configure onchange logic for a field on the split screen. change field value. confirm Onchange does not fire.
2) Attempt to Assign a Combo or Client type field through Onchange Logic. Perform expected behavior. Notice assignment did not occur.
3) Define a field as hidden. Use onchange logic to display field. Perform another action that uses onchange logic. Notice first displayed field has defaulted back to hidden.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, creates difficulty for user to validate information and to view appropriate fields for a variety of circumstances. Forces use of only OnLoad and on Submit events.

Cause

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In this Document
Symptoms
Cause
Solution
References


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