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One Hour Discrepancy In Get Slots And Job Booking Request (Doc ID 2508768.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Oracle Real-Time Scheduler - Version 2.3.0.2.0 and later
Oracle Utilities Framework - Version 4.3.0.4.0 and later
Information in this document applies to any platform.

Symptoms

There is a 1 hr difference in appointment window date time returned in Get Slots response.

For example: A 8:00 - 10:00 AM slot is giving a 7:00 - 9:00 AM slot in the response. Also, the activity that is created is having a 1 hr difference for 8:00 - 10:00 AM job, it is showing 9:00 -11:00 AM in the scheduled time window.

Cause

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In this Document
Symptoms
Cause
Solution
References


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