My Oracle Support Banner

"Invalid Request/Error while processing request" error is thrown on click of 'View Log' button in Excel Upload screen (Doc ID 2508806.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.4 version, Data Entry Forms and Queries_OFSS

When attempting to view logs by clicking 'View Log' button in Excel Upload screen,
the following error occurs.

ERROR
--------

Invalid Request/Error while processing request.

RevAppserver.log

[REVELEUSLOG] Feb 11,19 15:03:31 : [NONE]Exception while uploading file : /temp/ExcelTemp/logs/EXCELUPLOAD_XXXX.log

org.apache.commons.vfs2.FileSystemException: Could not copy "file://temp/ExcelTemp/logs/EXCELUPLOAD_XXXX.log" to "sftp://xxx:***@xxxxx/app/data/rrw/STAGE/ExcelUpload/logs/EXCELUPLOAD_XXXX.log".

Caused by: org.apache.commons.vfs2.FileSystemException: Could not write to "sftp://xxx:***@xxxxx/app/data/rrw/STAGE/ExcelUpload/logs/EXCELUPLOAD_XXXX.log".

at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1439)

at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:461)

at org.apache.commons.vfs2.provider.DefaultFileContent.getOutputStream(DefaultFileContent.java:441)

at org.apache.commons.vfs2.FileUtil.copyContent(FileUtil.java:111)

at org.apache.commons.vfs2.provider.AbstractFileObject.copyFrom(AbstractFileObject.java:1053)

... 42 more

Caused by: 3: Permission denied

at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2846)

at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:753)

at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:700)

at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:694)

at org.apache.commons.vfs2.provider.sftp.SftpFileObject.doGetOutputStream(SftpFileObject.java:541)

at org.apache.commons.vfs2.provider.AbstractFileObject.getOutputStream(AbstractFileObject.java:1431)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to click on 'View Log' button in Excel Upload screen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the logs from UI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.