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Error: "" When Trying To View Documents Through Documentum Webtop (Doc ID 2508858.1)

Last updated on FEBRUARY 07, 2022

Applies to:

Oracle AutoVue VueLink Integration - Version 21.0.2 and later
Information in this document applies to any platform.


AutoVue Client Server version 21.0.2 is integrated with WebTop for Documentum 6.8.2 via Oracle VueLink for Documentum 19.3.2. The administrator is using Apache Tomcat for the deployment of their WebTop.  When a user tries to view a file in AutoVue the following error shows up:

Error http://<server_name>:<port number> /Webtop6?docbase=.........&sessionid=s6&objectid=............&rendition=acad&DmTicketID=.............&JSESSIONID=...............................
at Source)
at$200(Unknown Source)
at$ Source)
at$ Source)
at Method)
at Source)
at Source)
at com.cimmetry.jvueserver.UrlConnectionDownloader.fileDownload(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.fileDownload(Unknown Source)
at com.cimmetry.jvueserver.DataSource.getDownloadedFile(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.fileOpenRemote(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.getFile(Unknown Source)
at com.cimmetry.jvueserver.NativeDataSource.getLocalFile(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileDownload(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileOpen(Unknown Source)
at com.cimmetry.jvueserver.VCETConnection.fileOpen(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.cimmetry.jvueserver.Channel.invokeMethod(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.exec(Unknown Source)
at com.cimmetry.jvueserver.Channel.access$800(Unknown Source)
at com.cimmetry.jvueserver.Channel$ Source)

The vuelink log shows this error:

1549041665449  Decrypt the Authorization block ...
1549041665449  Unsupported secret key algorithm: DES
1549041665449  Decrypt ... private key
1549041665449  Exception:Unsupported secret key algorithm: DES

Apache Tomcat Log (localhost.log) shows this error:

04-Feb-2019 12:04:08.939 INFO [http-nio-7005-exec-7] org.apache.catalina.core.ApplicationContext.log com.cimmetry.vuelink.documentum.DMS: Decrypt the Authorization block ...
04-Feb-2019 12:04:08.939 INFO [http-nio-7005-exec-7] org.apache.catalina.core.ApplicationContext.log com.cimmetry.vuelink.documentum.DMS: Unsupported secret key algorithm: DES
04-Feb-2019 12:04:08.939 INFO [http-nio-7005-exec-7] org.apache.catalina.core.ApplicationContext.log com.cimmetry.vuelink.documentum.DMS: Decrypt ... private key
04-Feb-2019 12:04:08.939 INFO [http-nio-7005-exec-7] org.apache.catalina.core.ApplicationContext.log com.cimmetry.vuelink.documentum.DMS: Exception:Unsupported secret key algorithm: DES
04-Feb-2019 12:04:08.939 INFO [http-nio-7005-exec-7] org.apache.catalina.core.ApplicationContext.log com.cimmetry.vuelink.documentum.DMS: ***%%%%*****

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Attempt to open a file in AutoVue Applet from Webtop of Documentum
2. The above mentioned error shows up on the AutoVue Applet.




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