Routing User Name Is Inconsistent On The Report Details Routing Tab (Doc ID 2509287.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Question

Oracle Life Sciences Argus Safety Version 8.1.1

The Reports Auto-Scheduled by Rule appear to have the incorrect routing user defined, for example:

AS 8.1.1

Pre-Requisite:
AGServices processes Batch Report Generation and Batch Report Transmit Email are both running
Have a reporting rule set with auto-distribution for any expedited report e.g. "XXX_CIOMSI - UK MKT DRUGS"
Create a new case that should trigger this expedited rule
Lock the case to trigger report scheduling
Navigate to [Regulatory Reports] for case
Reports were auto-scheduled for rule
Select View Report Details and select Routing tab
Report is marked as submitted by user who has this case open in Argus with Comments e.g 'submit via bulk transmit'

Issue: Ideally application should mark user "System" or "Agservice" who actually scheduled the report

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