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Attachment For Submission Was Not Generated After Receipt Of Acknowledgment (Doc ID 2509317.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms


 On Applications Oracle Life Sciences Argus Safety Version : 8.1.2

Attachment for Submission was not generated after receipt of Acknowledgement

An Argus case for submission of E2B to FDA was generated.

An E2B Attachment was attached to this case.

Argus did try to generate an attachment after receiving the Ack for the initial case, however the system was not able to generate the attachment and produced the following error:


Error UpdatesESMAttachment function : Failed to Schedule Attachment(s) for Reports(s) for Msg_Id - 58662, Error No - 5 , Error - Contact your system administrator



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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