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Documaker Interactive - Adding a Second Addressee Does Not Appear Within Document Preview (Doc ID 2509887.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.


On : 12.6 version, Enterprise Edition

When only 1 addressee is defined, the preview everything looks fine.
If a 2nd add a 'cc addressee, the new addressee's name and address do not show up in the document preview.
If switch the new addressee to be come the Primary and the original addressee to be the 'cc, only the new addressee shows up in preview.
It appears that only the addressee that is marked Primary is available in preview. Any 'cc addressees do not show up.


Within Preview Mode, would shows both addressee as defined

The issue can be reproduced at will with the following steps:
1. Define 1 Addressee that is both primary recipient/primary addressee.
2. Switch to Preview mode shows the primary copy is addressed to the one recipient.
3. Add a 2nd Addressee Name that is other recipient.
4. Switch to Preview mode shows primary recipient but not 2nd recipient.
5. If the recipient role is reverse, still shows only primary recipient.

The issue has the following business impact:
Unable to see additional recipients


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