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To Do List Message Link Does Not Work For M1-CSTOL To Dos (Doc ID 2509940.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, System Wide

ACTUAL BEHAVIOR
---------------
To Do List Message link does not work for M1-CSTOL To Dos

To Do Type: M1-CSTOL Crew Shift Active for Too Long
Message: Crew Shift <SHIFT ID> still active for 6 hour(s) beyond planned end date/time

In the To Do List and Supervisor To Do Assignment pages, "Crew Shift Active for Too Long" To Dos have a broken link created. The Create Date/Time column's links work fine and take you to the To Do Entry. The links generated in the Message column do NOT properly drill to the Crew Shift in context.

Clicking the link does not take the user anywhere, but it does still assign to the To Do to the user.

If you click the Create Date/Time link to navigate to the To Do Entry, clicking the Message hyperlink here works successfully.

There are no errors presented in the browser's debug window or in the debug logs that I can see.

Cause

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In this Document
Symptoms
Cause
Solution
References


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