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[20640] Error While Connecting To The LDAP Server. Please Contact Your System administrator (Doc ID 2510195.1)

Last updated on OCTOBER 20, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

When a LDAP user tries to login , the below errors can be seen

======

1. UI is prompted with the below message : 

              [20640] Error While Connecting To The LDAP Server. Please Contact Your System administrator

2. SMSService.log :

               LDAP: error code 32 - NO_SUCH_OBJECT: failed for MessageType : SEARCH_REQUEST

Message ID : 2

SearchRequest

baseDn : 'ou=<OU>'

filter : '(&(objectClass=<OBJECTCLASS>)(uid=<USERID>))'

scope : whole subtree

typesOnly : false

Size Limit : no limit

Time Limit : no limit

Deref Aliases : deref Always

attributes :

org.apache.directory.api.ldap.model.message.SearchRequestImpl@7239e118 ManageDsaITImpl Control

Type OID : '2.16.840.1.113730.3.4.2'

Criticality : 'false'

'

: ERR_268 Cannot find a partition for ou=<OU>]

Cause

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In this Document
Symptoms
Cause
Solution

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