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Integrating Oracle Utilities Customer Care and Billing (CCB) with Oracle Field Service Cloud (OFSC) (Doc ID 2510836.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Purpose

Updated March 27, 2020 for Release 20A

This integration provides a unified solution for Field Work where utilities can use the capabilities of Oracle Customer Care and Billing and Oracle Field Service Cloud using the Oracle Integration Cloud.

Details provided here apply to:

Scope

Oracle Utilities Customer Care and Billing Integration to Oracle Field Service Cloud integration supports the following business processes:

Details

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In this Document
Purpose
Scope
Details

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