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Max Compatibility Distance And Speed Profile Not Working As Expected (Doc ID 2511152.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.2.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
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We have a user reporting that activity scheduling is not in respect to Scheduling Configuration parameters.

Example: We have an activity which is schedule behind the crew who is out of range for them and showing Calculated Travel Distance 125.57 Km. They have cost Profile defined as well but this seems to be not working at moment.

EXPECTED BEHAVIOR
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Basically we have an issue with the Max Compatibility distance defined on the Scheduler Configuration, the activity is scheduled behind an engineer with calculated travel distance is 125.57 km, but on the Scheduler Configuration level, Max compatibility distance is defined as 100Km.

That means it is not respecting the Max compatibility distance defined on Scheduler Configuration level.

Cause

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In this Document
Symptoms
Cause
Solution
References


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