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Tran History Lookup Displays 2 Records in the Sending Store When Close Ind Is SL/RL (Doc ID 2511361.1)

Last updated on JULY 24, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In the "Tran History Lookup" screen, Oracle Store Inventory Management (SIM) displays 2 records of the type "Dispatch" in the Sending Store for the same transaction.
The first one is with negative quantity and with the dispatched amount, the other one is with positive quantity and with the amount that was not received.

Steps to Recreate:

1. In SIM, create a store to store transfer.
2. Ship the items in the transfers (ex: Quantity: X).
3. Don't receive all the quantities (ex: Receives only Y).
4. Check the Trans History Lookup screen and notice that there are 2 records with the type Dispatch one with "-X" and the other with "X-Y".

Changes

 

Cause

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