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Duplicate Menu Icon When User Open Worksheet (Doc ID 2511512.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.6.2 version, Worksheet

ACTUAL BEHAVIOR  
---------------
Duplicate menu icons are seen when user open worksheet.
This issue was found consistently in one of  key user machine.

EXPECTED BEHAVIOR
-----------------------
The menu icons should be shown only once.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Demantra Local Application.
2. Open an worksheet.
3. Duplicate menu icons shows up.
4. Tried clearing java cache , reinstalled java and local app etc., but it did not help much and issue keeps re appearing.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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