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System is Allowing User to Create Bill Messages Without BILL_MSG_CD (Doc ID 2512008.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Revenue Management & Billing (ORMB) v2.7.0.0.0, System is allowing user to create bill messages without BILL_MSG_CD.

ACTUAL BEHAVIOR
--------------------------------
Users seem able to create bill messages without MSG_CD even though in UI it threw an error/alert message saying 'Bill Message Field missing’.
However corresponding record exists when we try to search through the newly added Bill Message. We also can see a new row added for the recently added Bill Message in the Database tables (CI_BILL_MSG and CI_BILL_MSG_L table).

EXPECTED BEHAVIOR
-------------------------------------
System should not allow user to create bill messages without MSG_CD / primary code. The message shows up in UI for this requirement, but DB records are getting added - which it should not.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Admin -> B -> Bill Message -> Add
2. Do not provide ‘Message Code’ and fill other fields
3. Then Save.
It throws an error that says ‘Bill Message Field missing’.
4. But DB fields show a record added up with 'blank' BILL_MSG_CD.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can add invalid records.

Cause

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In this Document
Symptoms
Cause
Solution
References


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