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The NM SQ Rule counts the meter twice when meter exchange occurred during the actual billing period end date. (Doc ID 2512188.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
A service point has meter exchange during the billing window.
When the bill is created it includes customer charge for 2 meters.
The same data setup in CCB 2.4 version charging the customer for only 1 meter.

EXPECTED BEHAVIOR
-----------------------
The bill should charge the latest meter only if there are multiple meters.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Service point had a meter exchange during the billing window (on 9/1/2018)
2. Bill included customer charge for 2 meters
3. The same meter exchange was present in production

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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