The NM SQ Rule counts the meter twice when meter exchange occurred during the actual billing period end date.
(Doc ID 2512188.1)
Last updated on OCTOBER 07, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.7.0.1.0 [Release 2.6 to 2.7] Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, ENV - Environment
ACTUAL BEHAVIOR --------------- A service point has meter exchange during the billing window. When the bill is created it includes customer charge for 2 meters. The same data setup in CCB 2.4 version charging the customer for only 1 meter.
EXPECTED BEHAVIOR ----------------------- The bill should charge the latest meter only if there are multiple meters.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Service point had a meter exchange during the billing window (on 9/1/2018) 2. Bill included customer charge for 2 meters 3. The same meter exchange was present in production
Changes
Cause
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