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EANs are Getting Deleted From Item Master Screen Without Going To Delete Pending Status (Doc ID 2512455.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Users are able to edit the EAN items from Item Parent screen, and EANs are getting deleted from the system directly without going to delete pending status.

Steps to reproduce:
1.Create a style item with DIFFs (item level 1 and tran level 2).
2.Create SKU under the above style item (item level 2 and tran level 2).
3.Create EAN for the above SKU (item level 3 and tran level 2).
4.Approve the items.
5.Now open the style item in edit mode.
6.Go to list children option.
7.Item parent screen will open.
8.Now remove the EAN item with back space and press OK.
9.Press OK in main screen also and come out.
10.Check the data base and observe that EAN is deleted from the tables.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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