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While creating items Due to SessionTimeout the Data is locked (Doc ID 2513032.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When attempting to create an Item by not closing the screens, the following error occurs.

 Cursor starts circling, after a while session times out

Steps to reproduce:

1) Create a level 3 ITEM (regular item) with Oracle Retail Item Number do not submit and keep it in worksheet.
2) Create a child ITEM (regular item) with ITEM created in step 1 as parent by clicking on "Create Children" choose Oracle Retail Item Number.
3) Create a child ITEM with ITEM created in step 2 as parent by clicking on "Create Children" choose EAN/13.
4) Keep all three screens open and NOT closing with "Save and Close" or "Save" in any of the sreen go to grant parent item created in step 1
click on More Actions->List Children.


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