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While creating items Due to SessionTimeout the Data is locked (Doc ID 2513032.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create an Item by not closing the screens, the following error occurs.

ERROR
-----------------------
 Cursor starts circling, after a while session times out

Steps to reproduce:

1) Create a level 3 ITEM (regular item) with Oracle Retail Item Number do not submit and keep it in worksheet.
2) Create a child ITEM (regular item) with ITEM created in step 1 as parent by clicking on "Create Children" choose Oracle Retail Item Number.
3) Create a child ITEM with ITEM created in step 2 as parent by clicking on "Create Children" choose EAN/13.
4) Keep all three screens open and NOT closing with "Save and Close" or "Save" in any of the sreen go to grant parent item created in step 1
click on More Actions->List Children.

Cause

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In this Document
Symptoms
Cause
Solution
References


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