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Balance Query Not Working After Applying a Specific Recharge (Doc ID 2513743.1)

Last updated on SEPTEMBER 05, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.6.0 and later
Information in this document applies to any platform.

Symptoms

When a recharge up to 22000 PPB is applied, the Cache and the Balance are correct. The balance returned via BRM Web Service opcode is correct; but the balance returned via Diameter Gateway Balance_query action is incorrect.


STEPS
-----------------------
1. Configure a balance as below:

2. Create an account with this balance.
3. Perform a balance query via BRM Opcode and another with the balance query action via Diameter Gateway.
    The result should be the same value.
4. Perform a recharge of 22000 to the account.
5. Perform the balance query again via Diameter Gateway.
6. Check the output corresponds with the balance in the ECE Cache.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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