My Oracle Support Banner

Collections Actions Scheduled Days are 1 Day Older than the Action Due Date Shown in the Database (Doc ID 2513931.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.21.0, accounts in collections have actions scheduled one day older than the action due date shown in the database.

It is expected that all the dates should be in sync (Billing Care UI vs database).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.