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Signal Application SSO Logout - Not Working (Doc ID 2514503.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle Health Sciences Empirica Signal - Version 8.1.0.1 and later
Oracle Health Sciences Empirica Signal Cloud Services - Version 8.1.0.1 and later
Information in this document applies to any platform.

Symptoms


Signal Application SSO Logout does not appear to be working properly.

When the user clicks on the 'Exit' link, it is expected that the user will be logged out.
Initially, it appears that the user has been logged out when still on the same browser page.

Upon opening a new browser page it is observed that the application does not bring you to the login page; rather, it opens the page of user that just clicked the 'Exit' link and should have been logged out.
So instead of logging the user out of the session the user remains active.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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