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Support Position on Open-Source Software used with Oracle Primavera P6 EPPM (Doc ID 2515303.1)

Last updated on OCTOBER 13, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

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Oracle Primavera P6 EPPM leverages open source software technologies in the Primavera P6 EPPM product implementation, and redistributes open source software technologies in Primavera P6 EPPM distributions.

Unless otherwise specified in this note or in product documentation, these open source software technologies are considered part of the Primavera P6 EPPM product implementation, and Oracle supports these technologies, as used by Primavera P6 EPPM, similar to the way the rest of Primavera P6 EPPM software is supported. If customers experience problems using Primavera P6 EPPM that may be caused by defects in Primavera P6 EPPM product functionality, Oracle will assist customers with valid support contracts with problem resolution, including, if appropriate and consistent with Oracle support policies, delivery of fixes to resolve product defects, including product defects that may be caused by defects in embedded open source software technologies, as used by Primavera P6 EPPM.

Unless otherwise specified in this note or in product documentation, we generally do not provide support for these technologies as used by customer application code running on Primavera P6 EPPM, or as used by other applications or processes that are interoperating with Primavera P6 EPPM, or as used in some other context which is independent of the usage by Primavera P6 EPPM.

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