My Oracle Support Banner

PCM_OP_COLLECTIONS_POL_EXEC_POLICY_ACTION Not Getting Invoked In BRM 7.5 (Doc ID 2515583.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and later
Information in this document applies to any platform.

Goal

The policy opcode op_collections_pol_exec_policy_action is not getting called in the BRM7.5 for for collections actions whose due dates fall before current date. It was triggered on previous 7.4 BRM Version. What is the reason?

Flow in BRM 7.4 was:
- Search for the collections_action object
- read the collections_action object
- calls the act_usage to create the audit object for the collection_action
- then it calls the exec_action, which eventually calls the op_collections_pol_exec_policy_action policy opcode


Flow in BRM 7.5 is:
- Search for the collections_action object
- read the collection_action object
- calling the update collections_action object, which changes the status of the object from status 0 - status 1
- due to this direct status change the policy opcode op_collections_pol_exec_policy_action is not getting called

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.