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Cassandra Message Store, and Communications Messaging Configuration Issues (Doc ID 2515703.1)

Last updated on MARCH 31, 2022

Applies to:

Oracle Communications Messaging Server - Version 8.0.2 and later
Information in this document applies to any platform.

Symptoms

Oracle Communications Messaging Server 8.0.2.2.20180531 64bit (built May 31 2018)

Completed a new installation of Cassandra-based Mail store / MTA / Webmail Convergence. When accessing the webmail interface, an error message appears - "System error. Administrator, check server log for details."

The same message appears in the Inbox pane where mail would otherwise be listed. Calendar and Instant Messaging components are working fine.

The following error appear in the imap log:

Due to this issue, users cannot access mail.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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