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The CONTACTS AND LETTERS Screen Shows Deleted Letters. (Doc ID 2516887.1)

Last updated on DECEMBER 11, 2020

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Goal

Oracle Argus Safety Version 8.1.2

The CONTACTS AND LETTERS screen shows deleted Letters.
 
This should only show letters attached to Case and not deleted ones.
 
Steps to Repeat:
 

  1. Open Case and go to [Activities] screen
  2. Add two [New Letters] to existing case
  3. Save Case
  4. Delete one of the letters
  5. Save Case
  6. Navigate via [Worklist] > Contacts
  7. Query for above case
  8. Two Records are retrieved
    1. One for the Letter that is still attached to the case
    2. One for the Letter that was deleted.

       

Solution

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In this Document
Goal
Solution
References


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